Response from ADT

Verena Hulme, district manager, Cape Town North, Fidelity ADT

With reference to the letter “ADT left me to face mouse alone”, (Tabletalk letters, May 3), the original letter was not sent to the Fidelity ADT communications department and, as such, we were unable to respond.

We have made contact with Patricia Maastrecht and have cleared up the misunderstanding.

Thank you for bringing this to our attention.

Fidelity Security Group acquired ADT South Africa from Tyco earlier this year. The new entity, is known as Fidelity ADT.